The Replacement Service works on behalf of insurance companies to minimise the stress and bother of making a claim, providing an end to end solution. They have developed a process to minimise disruption as much as possible, to understand the problem and either expedite repairs or get a like for like replacement device to the client as soon as possible.

The TRS App Techcheckz provides instant diagnostic testing of a mobile device to ascertain what is amiss and what needs fixing. This information allows TRS to arrange repairs or replacements as soon as possible.